Click to read some of our most frequently asked questions. If you have others, please contact our leasing team and they will be happy to help.
Q. Does the apartment include appliances?
A. Yes, appliances are included in your apartment. Appliance packages may vary by apartment and our leasing agents can provide more details.
Q. Do I need Renter’s Insurance to rent an apartment?
A. Renter’s Insurance is required to rent an apartment. You may select any insurance provider of your choice and we have some suggestions for providers if that’s helpful for you. The minimum coverage we require is 100,000 personal liability.
Q. How are packages delivered to my apartment when I am not home?
A. We have package lockers at the community, so you can pick up your deliveries 24/7 at a time convenient to you.
Q. Who do I contact if I need a maintenance repair in my apartment?
A. For non-emergency repairs, you may submit a maintenance request online through our Resident Portal or contact the Leasing Office at 408.354.3177. For emergency repairs, you may contact our after-hours emergency at 408.466.6822.
Q. Do you allow pets in the apartment?
A. We love pets and welcome cats and dogs at our community. Some breed restrictions and weight limits apply. Please contact our Leasing Center for more information about our pet policy and fees.
Q. Can I pay my rent online?
A. Yes, rent payments can be made 24/7 online through our Resident Portal.